Atlassian Services

Global solutions from certified professionals

overview

Why do you need Atlassian Services?

Does your organization’s success depend on the software products you build and the teams who develop and support them? The Atlassian service is designed for you. Our Atlassian certified professionals (ACP) remove adoption friction and get your teams on the right path sooner. ACPs delivering customized recommendations from technical and industry experience — they can unlock the potential of your tools, improve team collaboration throughout your organization, and help you operate and use our products effectively at scale.

Want to remove adoption friction and get your teams on the right path? Let’s get started

Solutions

Comprehensive Atlassian services include

  • Atlassian Fast Track

    We will review your current Atlassian environment, provide onsite coaching sessions and deliver a strategy report to help you solve your most complex Atlassian issues.

  • Enterprise Rollout

    With the complex decisions that come when incorporating Atlassian tools into enterprise environment, we specialize in customizing deployment architectures and performing smooth enterprise rollouts.

  • ITSM

    Candylio helps ensure your Jira Service Desk implementation fulfills your IT Service Management needs, keeping your customers informed and satisfied as their requests are completed.

  • Managed Services and Support

    Your Atlassian journey doesn’t end once the tools are installed. We provide you with ongoing support and managed services to continue getting the most out of your Atlassian tools.

  • Training

    We offer customized classroom courses on the Atlassian tools that show you proper usage and nuances, best practices, and strategies for success.

  • Migrations

    Whether you’re upgrading your Atlassian tools to newer versions or moving to a different Atlassian tier, we will guide you through your migration efforts.

Benefits

Our services provide a unique range of benefits

  • Align your teams

    Candylio services help you offset the initial investment of technology costs. Make faster team decisions on changes in processes and tooling.

  • Plan your journey

    Navigate transformational challenges for DevOps, ITSM, and Agile at scale with customized solutions.

  • Deliver Fast Results

    We provide the speed your company needs to keep up with technological changes driven by new business needs.

  • Execute for scale

    Unlock broader solution usage through user onboarding, knowledge transfer, and managing for growth.

  • Measure and optimize

    Give leadership the visibility and insight needed to make better decisions by harnessing real-time information in your tools.

Stop wasting time and money on technology. Let’s get started

“Engagement between the IT team and users significantly changed for the better…The users' feedback contributed to the continuous improvement for defining and managing the most strategic ticket types, along with generating Jira Service Desk's user adoption.”
Erin Collins, Senior Business Support Analyst at Generali
Pricing and Plan

1 monthly fee for all IT services. No costly surprises